Category: Testimonials

Excellent customer service from Char and Chris, I bought my fiancée’s engagement ring from them and then returned to them for our wedding rings. Very friendly and helpful. Paul, Neath, Wales    29/09/2925 Via Google Reviews

I cannot praise Charlotte enough for the wonderful and accommodating service she gave when I purchased the gorgeous ruby ring.  It was just as described and lovely quality.  Being able to see a video really helps.  I wouldn’t hesitate to recommend Plaza for quality and service. Anne, Essex, UK    30/08/2025

Charlotte is always most accomodating and helpful.  Sized my ring and posted in quick time.  Very pleased with my purchase.  Having purchased jewellery with her in the past would have no hesitation in buying more.  The chocolates were an extra nice touch. Mary, Cardiff, UK    26/08/2025

I am extremely happy with my beautiful bangle.  It arrived in just 5 days from England to California.  The bangle came in a beautiful case. It was just as described and fit perfectly.  Excellent communication- Charlotte answered all my questions and was very reasonable with the price. You won’t be disappointed with the jewelry from […]

Gorgeous Art Deco ring, great communication from Charlotte and fast resizing and delivery. Particularly liked the video and explanation of the ring prior to buying. I don’t think I’ll ever want another ring after this beauty, but if I do, Plaza is where I’d go! Highly recommended ❤️ Nikki, Lincolnshire, UK   25/08/2025 Via Google Reviews

I only wish I could award 10 stars! All communication with Charlotte has been friendly, helpful and reassuring. Buying expensive items online always makes me feel a little nervous, but I was reassured from the start by their lovely website and many many positive reviews from happy customers. I bought with complete confidence and I […]

Ring arrived safely just before the 1pm deadline.  Allison is very pleased with it, unusual and that is what she likes.  Thank you for such a smooth transaction, very speedy turnaround and excellent communication throughout.  Carefully and attractively packaged and the chocolates are a nice touch. Excellent all round. David, Yorkshire, UK   10/08/2025

Wonderful necklace – really unique and special, but very wearable. Beautifully packaged. I am absolutely thrilled with it.  Great communication from Charlotte. I shall love wearing such a lovely item. Thank you. Alison, Roxburgshire  07/08/2025 Via Etsy Reviews

Received it.  It’s lovely, gave it a little clean and don’t want to take it off.  Lovely touch with the chocolates.Thank you will buy again x Sandra, Northumberland, UK   05/08/2025 

Charlotte was wonderful, she helped me throught the entire process. When purchasing from small business I am always cautious, I did the usual checks before purchasing online. I absolutely love my tanzanite bracelet, I have wanted one for over 20 years, it’s perfect. My hubby enjoyed the choccies. I look forward to meeting Charlotte when […]

Beautiful selection of pieces and wonderful personal service throughout. I received my item very quickly, safely packaged with excellent communication all the way through. It’s stunning! Didi, St Albans, UK      23/06/2025 Via Google Reviews

I had a wonderful on-line shopping experience with Plaza Jewellery.  Within 24hrs of ordering my antique ring I received an email from the store owner confirming that my order had been received and that they would be able to resize the ring at no extra cost.  The owner provided a shipment date within the same […]

The pearls have just arrived! Beautifully wrapped up, thank you.  They are absolutely gorgeous so thank you so much for finding them.  I will love wearing them. Elizabeth, Derbyshire, UK      10/06/2025

I purchased a peridot and diamond cluster ring from Plaza, after seeing it at an antiques fair in Buxton.  it is so beautiful and a real statement piece.  As I bought it through contact with Charlotte, after the antiques fair, it needed to be posted out to me.  Charlotte was brilliant and let me know […]

My experience with Plaza Jewellery was wonderful and I highly recommend them.  The ring I saw and purchased is gorgeous and it was listed at a reasonable price.  They also helped me navigate Customs and all of the paperwork that this entails. Everyone who I worked with was kind, helpful and quick to respond with […]

Lovely item as described. Delivery was really mucked around. Glad to finally get it. Vicki, Queensland, Australia  01/05/2025 Via Etsy

  It was a pleasure to get to know you through the purchase of my earrings.  I appreciate your professionalism, prompt response to all my inquiries and going as far as contacting the CEO of Fedex to expedite the delivery.  Thank you so much for providing an outstanding service. Maria, San Francisco, USA   26/04/2025

alles Super Danke immerwieder.Wi beschrieben. Patrik, Blumenstein, Switzerland    26/02/2025 Via Etsy

Plaza sells fabulous quality jewellery. I have purchased a number of items over the past few years and I am always pleased with the service received from Charlotte and Chris. They both have a keen eye for finding interesting pieces in excellent condition. I saw my recent purchase on their website, a pendant, it looked […]

The jewelry arrived yesterday in perfect condition and I am very pleased that I finally found this piece after looking for a long time.  My Valentine will be very surprised.  Thank you and a Happy Valentine’s. Peter, Washington State, USA   12/02/2025

Can’t speak highly enough of Charlotte and Plaza. Super responsive, efficient and accommodating. Ring is stunning Paul, Kent, UK    10/01/2025

Thank you for my beautiful ring, I adore it.  It had to be resized and now it fits perfectly.  The ring is so special and so beautifully made, my fiancé and I are absolutely delighted.  Meeting Charlotte and the team was another highlight of the whole process.  Thank you so much. Maria, Birmingham, UK.    […]

My experience with Plaza Jewellery has been exceptional from start to finish on multiple occasions.  I sold an antique ring and charlotte was incredibly transparent and honest throughout the entire process.  I also purchased two custom-made diamond bracelets, perfectly matching my desired design.  Charlotte’s recommendations were spot on, and she ensured the bracelets were made […]

All safely received, it is beautiful, I love it.  It is immaculate and the rubies are such a gorgeous colour.  I will treasure it.  Thank you for such speedy service to get it to me before my holiday. Ohhh so excited, thank you! Catherine, Derbyshire, UK     24/09/2024

Many thanks for sending the heart necklace, I am delighted with it and the bigger clasp makes a huge difference.  See you soon. Carolyn, Farnham, UK       22/09/2024 

Lovely curb bracelet at a good price and very quick response and shipping.  Thank you so much Charlotte! Taryn, Glasgow, Scotland    20/09/2024 Via Google Reviews

Every time I know Plaza is going to be at the Petersfield Antiques show, I mark it in my diary as a day not to be missed.  Charlotte and Chris have the most delicious array of jewels.  I have several pieces of their jewellery and love each item.  I have always felt I get a […]

I am so pleased with my latest acquisition from Charlotte and Chris – a pair of 1940s gold gas-pipe earrings with diamonds.  I just love them.  The wonderful selection of superb jewellery is a joy to look at and I can thoroughly recommend Charlotte and Chris to help and advise anyone looking for something special […]

I just wanted to let you know how much I appreciate your help and patience.  I absolutely love my ring.  Thank you. Linda, Bishop Auckland, UK    05/07/2024

I bought a ring from Charlotte at an antique fair in Harrogate. The ring itself is beautiful and exactly what I have been looking for for years! But the service was also second to none. I was kept updated as to the status of the order (it needed resizing) and delivery etc. very friendly service […]

A very personal yet professional attention. As I more or less knew the type of diamond ring I hoped to buy, Charlotte provided all the exact details and specification along with all necessary certificates to reassure me about the ring she had for sale. My ring was re sized and sent to me very quickly, […]

I purchased a sapphire engagement ring from Charlotte and the team at Plaza. They couldn’t have been more helpful we are so happy with our purchase. Would recommend them to anyone looking for something unique.  

Ring received!! Thank you so much …. and it’s absolutely lovely!! We’re so thrilled with it, it’s so pretty and the setting is just gorgeous… what an absolutely beautiful thing.  Thank you, the perfect 18th present from her Godmum. Will, London, UK.      24/05/2024

Plaza Jewellery has a great vintage collection!  Charlotte is very professional and responsive.  It has been a great pleasure purchasing from them!  The ring is exactly what I am looking for.        Thank you. Shirley, Hong Kong      03/02/2024

We have been customers of Plaza and Charlotte for many years. Have always been happy with products and service and have no hesitation in recommending them. Harold, Leicestershire, UK    30/01/2024  Via Google Reviews

I’ve just got home and unwrapped my pendant.  It is lovely and I am delighted.  It’s such a pretty design and the aquamarine is a lovely shade.  Many thanks and best wishes. Elizabeth,  Marlborough  UK     22/01/2024

I’m very happy with my purchases and very happy with the way you always treat me, there’s no other seller either se finesse, don’t know how many jewels I already have from you, but I have it in my plans to keep on buying from you. Wouldn’t buy from other.  Thank you. Vanessa, Granada, Spain  […]

Greetings, An exquisite piece and I so appreciated the paperwork you sent with it. I have always been a big fan of the Beaufort scale-esp. in a world that has become so technological. So what a happy surprise that was! Always check the tree branches before I leave home! Thank you, Joan, Buffalo, USA    […]

Absolutely beautiful ring! Charlotte was so responsive to my questions, and she offers free resizing, which is quite wonderful. I am also very impressed by how quickly my ring got to me, as it had to travel from the UK to the NYC area! Thank you very much, and I’m very happy with this purchase!! […]

The pendant arrived this afternoon and it was truly worth the wait.  I love, love, love it!  A perfect addition to my pearl and gold muff chain!  I want to thank you for your effort and professionalism in resolving the problematic shipment.  Warmest regards. Judy, Sarasota, USA     12/04/2023